Tuesday, March 25, 2014

All it Takes is One Yes

Last Friday evening I was winding down my work week and getting ready to watch some Netflix when I heard my phone go off. I looked down and saw it was a direct twitter message from a new friend that contacted me because she read one of my blog posts. She was looking for some advice. She is currently a secretary doing both secretarial work as well as Salesforce Administration work. I really wasn't doing anything that exciting so I sent her my phone number and told her to give me a call.

A few minutes later my phone rang and I could hear the sadness and frustration in her voice. I asked her what was wrong. She started to tell me that her manager told her that her secretarial duties were more important than the work she was doing with Salesforce. They were also not going to give her a raise this year even though she took on a substantial amount of work by maintaining and configuring their Salesforce org. Her manager isn't willing to pay for training or help her get her certification. She has been going to a free certification class on her own time in the evenings through her local user group. Her dreams of attending the Midwest Dreamin' event were also crushed. Her manager gave her the famous line of “you're just a secretary.” I tried my best to provide some words of wisdom, but I knew I had to help her, I just wasn't sure how. I promised that I would get back to her if I figured out a way that I could help her.

Once I hung up with my new friend I started to think back to when I was a secretary. I remembered being a distraught twenty-four year old hiding in a stall in a ladies room crying my eyes out. I had just finished my first Salesforce project and my manager had promised if I did that successfully he would put me on track for a promotion to Salesforce Administrator. I had worked so hard on this project, sales reps as well as sales management loved it. I had over a dozen emails from various people within the sales department thanking me for their new way to track customer visits and interactions as well as all of their new dashboards.

The week after we rolled out the new functionality to Sales, my manager put a meeting on my calender to discuss my “career”. I was sure he was going to tell me that he was going to promote me or I was going to be moved into another department to focus on Salesforce Administration. Unfortunately I was completely wrong. My manager told me that I was “just a secretary” that completed one small project and that didn't warrant a promotion. He was also having trouble grasping why I even wanted to do anything other than get him coffee. He told me since he started managing me a few months prior he barely gave me any hard work like my previous manager and I should be grateful that I have an easy job.

I felt so betrayed, like my whole world was crashing down around me. All I wanted was to be a Salesforce Administrator. I held in my tears until I left his office. I made a bee line for the ladies room, locked myself in a stall and just cried. After I had no more tears to even cry, I came out of the stall, dried my eyes, washed my face and made my way back to my desk. I sent my manager an email that I wasn't feeling well and was going home.

When I arrived home, I decided to call one of my heroes from the Salesforce User Group I mentioned in my previous blog to see what they thought. I was so happy that he took my call. I explained to him everything that happened with my manager and how betrayed I felt. I will never forget what he told me. He said “Just because this jerk said you're only a secretary doesn't mean you are. In my mind if you completed that project on your own, you already are a Salesforce Administrator. You should look for a new job.” I felt so much better after speaking with him. I remember thinking that he was right, I should look for a new job.

I decided at that very moment that I was going to fully build my whole career on the Salesforce platform regardless of what anyone told me. I knew what I wanted and I was going to go after it. I won't lie, it wasn't easy. I had several “no's”, but I finally did get my one “yes”. That one “yes” changed my life. I no longer had a Secretary title. I was the company's Salesforce Administrator with business cards and everything. I am forever grateful for someone taking a chance on me.

If you're reading this and you're in a similar situation to where I was or where my new friend currently is, I'm here to tell you that I believe in you. You can do this and if you're doing things like I was doing in the Salesforce platform, you indeed are already a Salesforce Admin.  I'm going to do my best to try and help you. I want to see you get your “yes”.

I wasn't exactly sure until today how I was going to help the people reaching out to me. I decided today that I was going to share more of my story, so I can help the community understand what it was like for me as well as others in a secretarial type role that aren't being mentored or compensated for their work, knowledge or skills. I'm reaching out to the Salesforce Community with hopes of you helping me help people that have a similar story to mine. If you or your company are hiring for entry-level Salesforce Administrators please send me an email cdfeldman80@gmail.com and I'll connect you to the people that have reached out to me. Let's help these people get their “yes”.

Some people maybe reading this post wondering why I'm even trying to help these people reaching out to me.  The Salesforce Community has given me so much over the past almost 10 years that I'm just trying to "pay it forward" a little bit.  If I can give back 1/10th of what this community has given me through the years I will be a happy person.  

I would also like to be clear that in no way am I looking for any compensation, as I do have a full-time job. My compensation will be the first phone call I get from someone that I helped that is able to quit their job and live his/her dream of being a Salesforce Administrator.

As always, thank you for reading!



  1. You go, Salesforce GURU! Kudos to YOU for following your passion and for your support of the other amazing folks in this rich Community as they set their sights higher. It is stories like yours that make the value of the Community-at-large just undeniable. Thank you for sharing!

    1. Thank you so much, Jen! The community is my 2nd family!

  2. Cheryl, thanks for sharing this story. The Salesforce ecosystem and community are simply amazing. Here's to hoping we all hear more "yes" stories from our new friends and long time colleagues! -Garry

    1. Thank you, Garry! If I can help one of these people get their dream job I will be eternally grateful!

  3. Bravo Cheryl! Great advice and 100% true.

  4. You are an amazing lady and the world is a better place because of you. Thank you, Cheryl.

    1. Thank you, that is one of the nicest things anyone could have said to me :) Sorry I missed this comment earlier.

  5. شركة تنظيف بالدمام الكمال اول بوابة الكترونية للصيانية المنزلية

    مع الكمال افضل شركة تنظيف بالدمام
    يسعدنا ان نقدم لكم خدمات التنظيف الشاملة وباقل الاسعار واعلى جودة فنحن شركة تنظيف شقق بالدمام

    شركة تنظيف منازل بالدمام

    تابعونا ستجدون لدينا خدمات مميزة واسعار تناسب الجميع


  6. شركة تنظيف خزانات بمكة - عبير مكة -0508034442

    تنظيف وعزل خزانات بمكةبشركة عبير مكة افضل شركة تنظيف خزانات بمكة تسعى دائما الى التطور فى اساليب تنظيف الخزانات حيث تبين اهمية تنظيف خزانات المياة للحفاظ على صحة الافراد نتيجة الامراض التى تحدث نتيجة تلوث مياة الخزانات

    شركة غسيل خزانات بمكة
    شركة تنظيف خزانات بمكة

    تنظيف خزانات فى مكة
    تنظيف خزانات بمكة
    شركة غسيل خزانات بمكة
    شركة تعقيم خزانات بمكة
    شركة عزل خزانات بمكة
    شركة كشف تسربات المياه بمكة

  7. سباك بالمدينة المنورة -الصيانة السريعة – 0508353932

    سباك بالمدينة المنورة يعرفكم بان
    شركة اعمال سباكة بالمدينة المنورة
    من المعروف انها كثيرة ومتعددة ومنها الاعمال الداخلية وفى كثير من الاحيان ستحتاج لفنى سباك بالمدينة المنورة ووقتها لاتبحث كثيرا فمؤسسة الصيانة السريعة
    رقم فنى سباك منازل بالمدينة المنورة
    رقم فنى سباك منازل بالمدينة المنورة
    سباك بالمدينة المنورة
    سباك منازل بالمدينة المنورة
    شركة اعمال سباكة بالمدينة المنورة
    فنى سباك بالمدينة المنورة
    فنى سباك لصيانة اعمال السباكة بالمدينة المنورة
    فنى سباكة لصيانة اعمال لاعطال بالمدينة المنورة
    معلم سباكة بالمدينة المنورة


  8. شركة تنظيف بالقطيف 0552744429 السفير المثالى

    شركة تنظيف بالقطيفالسفير المثالي تقوم باستخدام المنظفات التي تعمل على أذابه جميع الأوساخ الموجودة داخل المنزل التي تتراكم دائما على الأرضيات وتتراكم على الستائر بسبب الرياح والغبار والأتربة وان الستائر من أصعب الأشياء التي يمكننا أن نقوم بتنظيفها بأنفسنا ودائما نقوم بالآستعانة ب شركة تنظيف منازل بالقطيف


  9. فرسان المثالى افضل شركة كشف تسربات المياه بالقطيف0506070763

    هل تعانى من تسرب المياه فلا داعى للقلق مع فرسان المثالى
    شركة كشف تسريبات المياه بالقطيف

    وباقل الاسعار ولنا خدمتنا بمدن اخرى
    شركة كشف تسربات بالاحساء
    شركة كشف تسربات المياه بالخبر


  10. خميس مشيط

    هل تبحثون عن شركة صيانة منزلية شاملة اذ انتم فى المكان الصحيح الان مع فرسان شركة تنظيف بخميس مشيط
    تقدم لكم افضل الخدمات للتنظيف ومكافحة الحشرات فهى ارخص شركة تنظيف فلل بخميس مشيط
    وافضل و شركة تنظيف شقق بخميس مشيط
    وايضا شركة تنظيف مجالس بخميس مشيط
    و شركة تنظيف موكيت بخميس مشيط
    وكذلك نقوم بتنظيف المساجد فنحن افضل شركة تنظيف مساجد بخميس مشيط
    وايضا تقد م لكم خدمات مكافحة الحشرات بجميع انواعها فهى ارخص شركة مكافحة حشرات بخميس مشيط
    وايضا شركة رش مبيدات بخميس مشيط

    وكذلك شركة مكافحة النمل الابيض بخميس مشيط
    فلا تترددوا اتصلوا بنا الان

  11. شركة مكافحة حشرات بالطائف الايمان كلين 0500096306
    شركة مكافحة حشرات بالطائف قادره على القيام باعمال المكافحة والقضاء على اى نوع من الحشرات بالاعتماد على احدث الالات والماكينات التى تقوم بالوصول الى اصعب الاماكن التى من الممكن ان يتواجد بيها الحشرات
    شركة رش مبيدات بالطائف
    شركة مكافحة النمل الابيض بالطائف

    شركة مكافحة الفئران بالطائف
    مكافحة الفئران بالطائف


  12. شركة تنظيف خزانات بمكة نور مكة 0555705619

    شركة تنظيف خزانات بمكة تساعدك على سلامة المياه من التلوث داخل خزان منزلك لان المياه تعتبر من اهم الاشياء التى لابد ان نعتنى بها فالان مع بيت العز كافضل شركة غسيل خزانات بمكة
    شركة عزل خزانات بمكة

  13. http://al-amran.com/

    شركة نورالعمران بحفرالباطن

    شركة كشف تسربات المياه بحفر الباطن 0506630089

    شركة كشف تسربات المياه بحفر الباطن الشركة هى الافضل الشركة هى التى تتعامل فى كل الخبرات التى تتعامل فى كل الممكلة الشركة هى التى تقدم افضل الخبرات فى كل المملكة الشركة هى التى تتعامل فى كل الممكلة الشركة هى التى تقدم افضل اجهزه الكشف تسربات المياه الشركة هى الافضل فى كل الممكلة الشركة هى الافضل فى كل الخبرات التى تتعامل فى كل الممكلة التى تتعامل فى كل الممكلة الشركة هى الافضل

    شركة كشف تسربات المياه بحفر الباطن

    شركة كشف تسربات المياه بحفر الباطن


  14. What a fantabulous post this has been. Never seen this kind of useful post. I am grateful to you and expect more number of posts like these. Thank you very much
    obat limpa bengkak
    obat ginjal bengkak
    obat gabagen
    obat benjolan di vagina

  15. Thanks for sharing nice information with us. i like your post and all you share with us is uptodate and quite informative, i would like to bookmark the page so i can come here again to read you, as you have done a wonderful job
    obat benjolan di tangan
    cara menyembuhkan tipes
    obat tumor
    cara mengobati ginjal bocor
    obat benjolan di belakang telinga
    cara menyembuhkan patah tulang panggul
    obat keloid

  16. رقم شركة تنظيف خزانات بالمدينة المنورة
    رقم شركة تنظيف خزانات بالمدينة المنورة تنظيف خزانات
    غسيل خزاناتغسيل خزانات
    شركة تنظيف خزاناتشركة تنظيف خزانات
    تنظيف خـزانـات تنظيف مـسابـح مع التعقيمتنظيف خـزانـات تنظيف مـسابـح مع التعقيم